Friday, March 2, 2012
We've been cloned. Well, more specifically, Jan has had her French bank card cloned and someone has used it to place bets with a company in France. As it stands we are 1700 euros down the pan.
Anyway, after discussions with Credit Agricole in Nimes, I was told that after a bit of form filling and a report from the police in England, the fraud could be passed to their investigation unit in Paris.
Off I went to our local nick, this was going to be the easy bit, only to be informed that they couldn't issue an incident number because it wasn't a crime that they could or would investigate. After all, the fraud had happened in France they said.
They gave me a tiny slip of paper that showed the name and collar number of the person to whom I spoke which looked fairly meaningless and which I knew would be unlikely to satisfy French bureaucracy. I was right.
'Can't they put a stamp on it to make it look more official,' they said.
I could see where this was going so I drafted a simple letter which I thought the police could photocopy onto police headed paper and set off in hope.
'No can do,' said the desk policeman, 'we don't even issue anything to help insurance claims in England, only if it's a crime that we will investigate.'
After a bit of pleading and brown nosing he said, more to get rid of me than anything else, 'I'll go to a higher authority and see what happens. But don't raise your hopes.'
Not very hopeful of a successful outcome we discussed making a trip to Nimes to report the fraud to the police in France. When all was said and done 1700 euros was at stake.
Anyway, one hour after we got home I was emailed an excellent letter on Police headed paper which referred to having reported the fraud and that it wasn't their policy to supply anything further. Brilliant. All the proof that I needed given the circumstances, they understood exactly what I needed.